Question 1

Benefits

Accepted Answer

All of our services are intended to give a sense of relaxation and overall well-being. For a list of the specific benefits of each service, see below:

Salt Cave Sessions (halotherapy)

Halotherapy is very beneficial for overall wellness by removing the toxicity from the respiratory system, improving the function and appearance of the skin, and boosting the immune system.

Scientific research has found that inhaled dry salt particles have bactericide, mucokinetic, hydrophilic, and anti-inflammatory properties, which may help to reduce inflammation in the entire respiratory tract and widen the airway passages. Dry salt particles are also known to accelerate the transportation of mucus, the elimination of residual tar and foreign allergens. A clean respiratory system naturally results in higher oxygen intake, increased energy, and an improved immune system.

In addition to the benefits of halotherapy, our salt cave provides a pristine calming and relaxing environment that is conducive to letting your nervous system fully relax and recharge. Let the stress of the day melt away and experience a state of calm and serenity.

For a more detailed description of the benefits of Halotherapy see also this blog post.

Massage Therapy

A growing body of research supports the health benefits of massage therapy, which can include:

Relieve stress
Reduce anxiety
Manage low-back pain
Reduce muscle tension
Enhance exercise performance
Relieve tension headaches
Sleep better
Improve cardiovascular health
Promote relaxation
Lower blood pressure
Help chronic neck pain
Increase range of motion

Our massage treatments cater to individual needs with a range of techniques, including light pressure, deep tissue work, and CBD oils. Each guest will receive a massage tailored to their specific needs. All our massage therapists have years of experience treating clients. Relaxation, comfort, and luxury are all ensured in our care.

Infrared Sauna

Infrared therapy offers gentler, more effective heat for longer sessions and maximized infrared sauna benefits. Experience the safest, most efficient infrared therapy for healthier, more vibrant days of doing what you love to do. Benefits of our Full Spectrum Infrared Sauna sessions include: anti-agingdetoxificationheart healthimmunitymuscle recoveryrelaxationsleepweight loss.

Ionic Foot Baths

Our ionic foot baths use a state of the art, bio-energy charger.

The system works through the medium of water by making available extra energy that the living cell can utilize. It charges the water and will give up some of the charge to the body on contact.

There are a few contraindications, where we do not recommend use of our ionic foot baths:

Any individual that is pregnant or may be pregnant should not use the system.
Any individual that has transplanted organs should not use the system.
Any individual that has any implanted electronic device; (such as but not limited to a pacemaker) should not use the system.

Question 2

What To Bring

Accepted Answer

Generally: Bring as little as possible. If you are doing multiple services, we will move you from service to service as efficiently as possible. For most services you will be wearing the clothes you come in with. Leave your electronic devices at home or turn them off. Everything you need to enjoy your spa services will be provided. We ask people not to bring food; and for most services, we ask you to turn your cell phones off.Salt Cave: If you want to have some water with you in the salt cave, please bring a water bottle that closes. Only water in closed bottles is allowed. No other drink or food is allowed in the cave (as a spill will potentially melt or ruin the salt on the floor). We do provide high-quality drinking water, but we do not have bottles available for our guests.

Question 3

What To Wear

Accepted Answer

Salt Cave: Regular, comfortable clothes (temperature is around 70 degrees Fahrenheit; blankets are provided). You will need to take your shoes off to enter the cave. There is granular salt on the floor. We suggest wearing white or light gray socks, as they show the least signs of salt dust after the session and also keep the salt cleanest.Ionic Foot Bath: Regular, comfortable clothes. You will remove your shoes and socks for the foot bath. Your feet are in water up to about your ankles.Infrared Sauna: Our saunas are in private rooms, which include a small changing area and the sauna cabin itself. Only you (or your group) will be in the room together, and you will get dressed again before entering a public space. We suggest dressing down to your comfort before entering the cabin. You can simply wear the fresh towels that we provide, or bring a swimming suit if you prefer.Massages: Our massage therapists will lead you to your private massage room (or shared, if getting a couples massage) and give you time to undress and get on the table and under the covers before your treatment. Undress to the level you are comfortable with. After your massage you will have time to get dressed in privacy again.

Question 4

Gratuity

Accepted Answer

Gratuity is not included in the cost of your spa treatment but is greatly appreciated by your therapist or spa associate. If you enjoyed your treatment, feel free to leave a gratuity based on the value of the treatment received. Gratuity envelopes are provided at the reception desk, or you may add gratuity to your credit card payment if desired. We believe that a gratuity is a gesture of gratitude for excellent service and is entirely up to our guests.

Question 5

Cancelations/Changes

Accepted Answer

Please keep our cancellation policy in mind. It applies to both cancellations and late changes. For most services, there is a 50 percent late cancellation/change fee, starting 48 hours before the start of your service(s); if canceling less than 24 hours before your service (or in case of a no-show), the full price of the service is due. In rare cases, if we can re-book your service on short notice, we may be able to reduce or waive a portion of these fees.

Question 6

Kids and Minors

Accepted Answer

Salt Cave: For regular, public salt cave sessions, the age limit is 16 years. These sessions require silence and allow no use of personal electronic equipment, so these are not appropriate for younger children. However, for private salt cave sessions (limited to your group only), children of any age are welcome.Massages: We require parental consent for any minors. For children under age 16, we require the parent to be present in the massage room during the entire treatment.

Question 7

Our Service Philosophy

Accepted Answer

Complementary treatments focus not only on the objective and measurable effects of treatments (symptoms, etc.) but also the subjective experience of the customer (sense of well-being, safety, comfort, feeling of aliveness, self-respect, etc.)

Therefore, in addition to the treatments themselves, we have a focus on the total environment of the experience. We call it 5-Star Consciousness: Abundance, Beauty, Care, Precision and Calm in every aspect of the business (customer relations, communications, systems, look & feel of the spa, products, etc.)

Frequently Asked Questions